Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of the S’More website. By accessing or using this platform, you agree to abide by these Terms and Conditions.

2. Definitions

  • User: anyone accessing or using the S’More platform.
  • Campsite Owner: any individual or entity listing campsites and/or any other forms of accommodation or lodging.
  • Content: text, images, videos, or other materials posted by users.
  • Services: any functionality offered by the S’More platform, including campsite listings, advertisements, and collaborative forums.

3. Eligibility to Use the Website

  • Users must be of legal age in their jurisdiction to make transactions or enter binding agreements.
  • By using the platform, you represent that you meet this requirement or have parental consent where applicable.

4. Account Registration and Security

  • You must provide accurate and complete information during registration.
  • Multiple accounts per user without prior approval are prohibited.
  • You are responsible for all activities under your account and must report unauthorized access immediately.

5. User Obligations

Users agree to:

  • Comply with all laws applicable to the use of the platform.
  • Provide truthful information in reviews and listings.
  • Ensure that any uploaded content is lawful and does not infringe on third-party rights.

6. Payment Terms

  • Payments made on the platform are processed securely using third-party payment providers.
  • By submitting payment details, users agree to the terms and policies of payment providers.
  • S'More reserves the right to suspend services in cases of payment disputes.

7. Cancellation and Refunds

  • Users may request a refund within 14 days if dissatisfied with the listing service.
  • Refund requests must include proof of payment and justification for dissatisfaction.

8. Content Ownership and Licenses

  • Users retain ownership of content they post but grant S'More a perpetual, non-exclusive, royalty-free license to display, reproduce, and distribute it on the platform.
  • You warrant that your content does not infringe third-party rights.

9. Intellectual Property Protection

  • All content, designs, layouts, and branding on the S’More website are protected by intellectual property laws.
  • Unauthorized reproduction, distribution, or modification of website content is strictly prohibited.

10. Prohibited Conduct

  • Engaging in unlawful, abusive, or defamatory behavior.
  • Circumventing security measures of the website.
  • Interfering with website operations or using automated scripts without permission.
  • Uploading viruses, spyware, or harmful code.

11. Reporting Violations

  • Users can report violations by sending a written complaint to [email protected].
  • S'More staff will investigate and may take legal action if necessary.

12. Service Interruptions and Downtime

  • We strive to provide uninterrupted services but do not guarantee continuous availability.
  • Users acknowledge that service interruptions may occur due to technical issues or maintenance.

13. Third-Party Services

  • S’More may feature third-party advertisements and services.
  • We are not responsible for any issues arising from these third-party services.

14. Disclaimer of Liability

  • The platform is provided “as is” without guarantees of accuracy, availability, or fitness for purpose.
  • Users assume all risks related to the use of the platform and interactions with third-party services.

15. Limitation of Liability

  • S'More and/or its owners shall not be liable for indirect, incidental, or consequential damages arising from website use.
  • Total liability under any claim is limited to the amount paid by the user for the specific service in question.

16. Indemnification

  • Users agree to indemnify and hold S'More and/or its owners harmless from claims, damages, and expenses resulting from their breach of these Terms or misuse of the platform.

17. Force Majeure

  • S'More and/or its owners are not responsible for service interruptions caused by events beyond its control, such as natural disasters, cyberattacks, or changes in law.

18. Data Protection

  • Personal information is collected, encrypted, and used in compliance with South African privacy regulations, including POPIA and the ECT Act.
  • Users have the right to access, correct, and delete their personal data upon request.

19. Account Suspension and Termination

  • We reserve the right to suspend or terminate user accounts for violations of these Terms.
  • Upon termination, user data and content will be permanently deleted.

20. Amendments to Terms

  • S'More and/or its owners may modify these Terms at any time, with updates posted on the website.
  • Continued use after updates constitutes acceptance of the new Terms.

21. Governing Law and Dispute Resolution

  • These Terms are governed by South African law.
  • Disputes shall be resolved through negotiation or, if unresolved, through litigation in South African courts.

22. Severability Clause

  • If any part of these Terms is deemed unenforceable, the remaining provisions will remain in effect.

23. Entire Agreement

These Terms constitute the entire agreement between the user and S'More regarding the use of the S'More website and/or any related functions.